The Dataproducts brand focuses not just on delivering a quality product but in taking care of its users long after they buy the product. Dataproducts is part of Clover Technologies Group, who are widely recognised in the industry for high quality products and leading warranty support right where you need it and whenever you need it – from phone advice on how to solve an issue right through to sending an engineer to solve your customer’s problem.
Comprehensive Product Support
Next day site attendance is provided by a European wide team of over 400 engineers and is managed by a dedicated team of Product Support professionals.
Our target is to take any product issue or problem that arises and to solve it without delay, minimising the users down time and making sure that the quality of the support is remembered long after the issue is solved. With a product defect ratio up to four times lower than our competitors you may never need to use it. However, should you need to we issue local rate direct dial numbers for all countries. Our Product Support department speaks English, Spanish, Italian, French, German, Portuguese and Serbian. Contact us for support:
DEPARTMENT OPENING HOURS
08:00 to 17:00
Monday to Friday (BST/GMT)